Yes, I’d say you are right that all freight is on the dodgey side in our neck of the woods. You did the right thing in informing the agent and Camac – lets hope they take some affirmative action on it.
I apologise for talking as directly to your daughter as I did, as I did not realise I was chatting to such a young girl. I thought it was you and not her. I did read the comment about “mummy” checking the harp and thought you were refering to yourself and being cheeky!
Anyway, I am glad the harp was not damaged. I checked out your daughter playing on You tube. It’s a great sounding harp and she gets a lovely sound out of it too. She looks a sweetie.
Best wishes and good luck to Phillipa with her studies,