which do you prefer–Dusty Strings or Thormahlen harps?

  • Participant
    Amy Wilson on #69177

    Hello!

    I have a friend who is interested in learning to play the lever harp.

    Participant
    barbara-brundage on #69178

    They are both very fine brands. You can’t go wrong with either one.

    Member
    tony-morosco on #69179

    What Barbara said.

    Really, I couldn’t give any kind of objective reason why one would be better than the other. They are both great harp makers and their harps are all of excellent quality.

    Subjectively I like the tone of one of them better than the other, but there are many, many people who would disagree with me.

    If the choice is between these two then the only option is for the prospective buyer to actually go and listen to them and decide which one they like the sound of better. That is the real test and no one can tell them what they should like.

    But as far as getting a good harp you won’t go wrong with either maker.

    Member
    kay-lister on #69180

    Amy,

    Again, I agree with Barbara and Tony.

    Participant
    Amy Wilson on #69181

    My friend (a well-trained musician) decided to go with a Dusty harp.

    Participant
    barbara-brundage on #69182

    >Unlike Thormahlen, Dusty also offers the buyer the ability to ship the harp back if it isn’t what is needed.

    I’m glad she’s pleased with her dusty, but I think this is incorrect. I know that the Thormahlens have bent over backwards even for undeserving customers in the past.

    Anyway, either way she’s got a great harp.

    Participant
    Amy Wilson on #69183

    Here’s a link to Dusty’s policy about returning a harp:

    Participant
    barbara-brundage on #69184

    That’s fine, but just for the benefit of others reading this thread, it’s quite usual for reputable makers to take back harps if people aren’t satisfied–they wouldn’t stay in business long if they forced people to keep instruments they didn’t like.

    Participant
    Maria Myers on #69185
    Participant
    barbara-brundage on #69186

    I’m talking about lever harps, Maria. Sorry that wasn’t clear.

    Participant
    barbara-brundage on #69187

    Although I should say that I would expect a pedal harp company that also makes lever harps to have the same policies for either. I was talking about the folks who specialize in lever harps.

    Participant
    Maria Myers on #69188

    No problem.

    Participant
    barbara-brundage on #69189

    Oh yes, definitely it’s a good idea to get the maker’s policy in writing, I agree.

    Participant
    Zen Sojourner on #69190

    Both are excellent harps, it totally depends on the sound that you prefer.

    Participant
    Sharon Thormahlen on #69191

    Hi, Sharon Thormahlen here and just happened onto this thread so I am replying to the return issue. The first thing I’d like to say is that we don’t want anyone to have to keep a harp they dont like. We want you to love your harp, and if it isn’t meant to be one of ours then that’s OK, someone else will love that harp. We have not had to deal with this issue very often, however, on occasion there has been a harp that was not the right one for a particular person and we took it back. If it had been shipped, then just like the Dusty Strings policy, the shipping amount is subtracted from the refund amount. Dusty Strings sells a lot more than harps so their policy was written from the standpoint of guitars, mandolins, harmonicas, etc. Sometimes it is more worth it to try to sell the instrument locally to another harpist rather than pay the round trip shipping (a loss of $700). That could be a good option. The 5 year warranty would carry over to the new customer. Dusty Strings, to my knowledge, does not do that. I’m sorry that we don’t have it stated as a policy, it is something you have to ask about. We don’t really want to be shipping harps out just for people to try out. Bottom line is, “we want you to love your harp and we hope that it is a Thormahlen.” Feel free to email me with any questions you might have about our harps. harps@thorharp.com

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