When are L&H West and Vanderbilt going to get with the program? They charge exorbitant shipping fees and do not provide the service that should go along with them. In today’s world, many internet vendors allow free shipping or reduced rates once you hit a certain dollar amount, and you have the package within 1 to 2 days. With both of these companies, one can pay $15 and up and not get the package for over a week. I just don’t get it.
I am not bashing these companies because I have been a loyal customer for many, many years. They have excellent service and inventory. But the shipping bit is ridiculous. I just paid $57 for overnight shipping and learned that it the guarantee is “by the end of the day tomorrow” not first thing in the morning. FAIL!