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ridiculous shipping fees

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  • #104942

    When are L&H West and Vanderbilt going to get with the program? They charge exorbitant shipping fees and do not provide the service that should go along with them. In today’s world, many internet vendors allow free shipping or reduced rates once you hit a certain dollar amount, and you have the package within 1 to 2 days. With both of these companies, one can pay $15 and up and not get the package for over a week. I just don’t get it.

    I am not bashing these companies because I have been a loyal customer for many, many years. They have excellent service and inventory. But the shipping bit is ridiculous. I just paid $57 for overnight shipping and learned that it the guarantee is “by the end of the day tomorrow” not first thing in the morning. FAIL!

    #104943
    Jerusha Amado
    Participant

    Hopefully the package arrives undamaged.

    #104944
    erin-wood
    Participant

    I agree that $57 is a ridiculous fee, but I don’t think that you will ever see free shipping from these companies. They just don’t have the volume that places like zappos and amazon do. I sure miss my days of living in Bloomington and just browsing through music or pick up some new strings from Vanderbilt!

    #104945
    Philippa mcauliffe
    Participant

    #104946
    Jerusha Amado
    Participant

    Hi Georgina!

    I’ve had the same good experience with Sylvia Woods.

    #104947
    Billy Jones
    Participant

    Good thing that you only paid $57 for the shipping and it could have gotten worse if they charge you for duties and levies.

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