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Malfunctioning harp!!!

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Viewing 15 posts - 16 through 30 (of 45 total)
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  • #148841
    sidney-butler
    Participant

    Uh oh!

    #148842

    By singling out this one company, you are omitting the facts that every harp manufacturer I can think of has major problems with their instruments at least from time to time. I am not in the least sympathetic to quality cutting when prices are sky-high, well beyond inflation. One has to wonder what kind of profit margin is being supported. But one also has to wonder why no other company has matched the best in quality?

    #148843
    carl-swanson
    Participant

    Sidney- It sounds like the start of the same problem, and if it is, you need to get it fixed immediately. Start by taking the pedestal off and looking at the fulcrum as you move that pedal around. See also if the rivet looks like it is coming out. If it is, then you have to deal with it.

    As an emergency repair, you can replace the rivet with a small bolt and nut, or a nail bent over to keep it in place. Whatever you use, try to find a size that comes as close as possible to the diameter of the rivet(in other words, filling the hole as much as possible). That way, you’ll get minimal noise when you use it. It won’t work right until you get it fixed properly, but at least it will work.

    BTW, the problem that I described is in fact in the Salvi pedal bars, and the MAJOR COMPANY I mentioned uses Salvi pedal assemblies in all of their instruments.

    #148844
    carl-swanson
    Participant

    Saul- Any company can make some change to their construction with the very best of intentions and have it blow up in their faces. i do not fault any company for mistakes that are made in the honest attempt to improve the instrument. Time is the acid test, and changes to the construction or assembly that made perfect sense initially can be disastrous in the long haul.

    The problems arise when a company fails to recognize when a mistake has been made, or recognizes it and chooses to do nothing to correct it. I think that the problem I mentioned at the start of this thread was done primarily to cut cost, and didn’t appear initially to have any problems with it. Time has proved otherwise. So now it’s time for said company to 1)change the assembly procedure for this item so it never happens again, and 2) to fix the problem, at no cost to the owners of these instrument, and to do it immediately to all of the instruments already out in the field(like an auto recall) and not wait for a panicked call from a frantic harpist. My guess is that said company will do neither.

    #148845
    sidney-butler
    Participant

    Oh no!

    #148846
    jessica-wolff
    Participant

    So would I! And I’d trust a reconditioned old harp before a brand-new one.

    #148847
    sidney-butler
    Participant

    I just sent an email to Salvi Harps, Inc. about my harp.

    #148848
    elena-k-pohl
    Participant

    I may be a dummy, but I’m not getting the company you’re alluding to.

    #148849
    carl-swanson
    Participant

    Sidney- I just took a look at your photos. I don’t think you have a rivet problem. The pedal fulcrum is screwed into that brass plate, and it sounds like the fit between the fulcrum threads and the threaded hole in the plate is a little sloppy. So the fulcrum is moving around a little when you move the pedal(which it is not supposed to do). But I don’t think it is going to fail on you. The rivet I was talking about hold the pedal bar and the fulcrum together, not the fulcrum and the base plate.

    #148850
    David Ice
    Participant

    Off topic, I know, but in terms of veggie libel……..

    This is a true story………..

    When I moved to Arizona in 1990, the legislature had recently passed the “Veggie Hate Crimes

    #148851
    sidney-butler
    Participant

    That’s good news for me.

    #148852
    leonard-lim
    Member

    It’s really sad to hear that this company is having some problems with their newer harps.

    #148853
    Karen Johns
    Participant

    Elena,

    #148854
    sidney-butler
    Participant

    I got a reply back from Salvi and they think that my problem is a washer in the fulcrum.

    #148855
    carl-swanson
    Participant

    Without being able to examine your harp first hand, I would agree with the Salvi people. There is a nylon washer that takes up the space between the underside of the fulcrum and the top of the brass plate the fulcrum is screwed into. The washer has probably flattened out some or may be breaking down. Replacing it should take care of the problem. But if this is in fact the problem, it should not prevent your harp from functioning until the repairman can look at it.

Viewing 15 posts - 16 through 30 (of 45 total)
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