Last week I was visiting relatives in Chicago and I took the time to visit the Lyon Healy factory. They offer a 1 hour tour of their factory every day (weekdays) at noon. It was an excellent tour of 4 floors of their factory watching the workers making the harps. It will give you a greater appreciation for the detailed work to make fine instruments. The 5th floor has a showroom and you can play various instruments (best to make an appointment for this ahead of time with a sales person).
Wow, that’s awesome! I’d definetely try to go there if I visit Chicago someday.
I remember watching a video of Deborah Henson-Conant showing the process of a DHC camac harp and it was truly interesting.