Caswell Harps?? What is the matter whith them? I have ordered a harp one year ago, paid the deposit of 150USD. BUT I don’t recieve any answers or harp.

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This topic has 8 replies, 5 voices, and was last updated 12 years, 6 months ago by barbara-dixon.

Viewing 9 posts - 1 through 9 (of 9 total)

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October 26, 2012 at 9:24 am #102068

espen-kopperud
Participant

espenkopp@yahoo.no

October 26, 2012 at 11:01 am #102069

Angela Biggs
Member

Espen, there was a thread about this on the old forum under Coffee Break. You should be able to find any information you need over there.

October 26, 2012 at 8:15 pm #102070

barbara-dixon
Participant

There is an ongoing problem with Chris Caswell unfortunately. He is not answering email with any consistency nor is he replying to telephone calls with any regularity. There was a very long discussion about the problems with his company on the former Harp Column Coffeebreak. I am not sure how you can access those posts but they would fill you in on all of the information.

October 26, 2012 at 8:35 pm #102071

HBrock25
Participant

They’re coming soon (the old posts) to this space guys. Just waiting for me to find time to import them. Sorry for the delay, again.

October 27, 2012 at 8:47 am #102072

espen-kopperud
Participant

Many thanks to Angela, Barbara and Hugh.
Happy harping, Espen :o)

October 28, 2012 at 8:13 pm #102073

nancy-glickman
Participant

There is an ongoing problem with this man and his harps, i too sent him more money to complete my order which is now over a year, he said thanks and i have only heard they are still behind and i still have nothing. i do not intend to get anything from him, i am going to file a complaint with the BBB., i feel i need to chalk it up to experience and i feel i just lost my money being trusting when i should not have been. i do not want anything from him anymore than my money back as i already got 2 harps while waiting for the one i ordered from him. i wanted to start learning this summer so i just got one than another when i saw some good deals. i will let everyone know what happens if anything after i file the complaint.

October 29, 2012 at 8:51 am #102074

espen-kopperud
Participant

To get out of Caswell Harps “world”, I cancelled my order, and told them to do something with the homepage, not “collect” money and “offer” people harps they cannot deliver. My deposit of $150 is of course lost, but I dont want to stay in touch with this company any more.

October 30, 2012 at 12:28 am #102075

nancy-glickman
Participant

Good for you. I wish i had been wiser and done that about a year ago instead of being trusting and sending more money, but i did file a complaint with the BBB yesterday so i will see where that takes me.

October 30, 2012 at 4:53 am #102076

barbara-dixon
Participant

nancy, email me off list for more information regarding this if you would like. (heart2harp@telus.net)
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