Hi, Shelby: Catherine’s right about the temperature. While your mom is correct that harps are shipped all over the country in cardboard boxes in trucks, they also aren’t shipped if the temperature is outside a certain range. Living in Florida, I’ve had to wait for it to be cool enough in the southern half of the country to get a new harp shipped from up north. I’ve also had to wait for it to be warm enough for a harp to be shipped from Chicago. Harps can be packaged and cushioned well enough, but that doesn’t mean it won’t get hot enough to damage the finish or weaken the glue. If you wouldn’t endure the temp, your harp shouldn’t.