I have had my Venus harp since 1998 and like it a lot. I’ve had no problems servicing it. My biggest gripe with the company is buying replacement strings. L&H is much, much more responsive than they’re company is. They send them out and you receive them sooner than a week. Venus’s string distributed closes down arbitrarily in the summer, which can be alarming. In Panama, you are likely need strings, so this isn’t and insignificant grioe