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Thank you both so much!

Charles, I took your advice and upon further inspection realized that the wire had a narrower diameter than that of the old 7D lying next to it, which leads me to believe it was the wrong string in the package. It was a pretty old one that I believe my teacher has had around for some time, so maybe that has something to do with it? Still strange, though.

As for why the string was so hard to get out, we think the wire wrapping on it had become lodged in the hole. The nylon button seems to be in place. The only way we were able to get the old wire out was by cutting the string and leaving about 4 inches poking out of the soundboard, then unwrapping the thinner wire exterior until it was unwrapped all the way to the soundboard, at which point we could wiggle the embedded portion out. My teacher said she’s never seen anything like it in a lifetime of harping, though the tech who we FaceTimed said it’s not unheard of.

Between that and the weird short wire, things have been pretty wacky for my 7D, ha!

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