[eva27]

I was able to fix it today. Strangely, I had to readjust the vertical positioning of the lever. I have no idea how that could have been affected by my tuning, unless the screws were slightly loose and I accidentally tuned with the lever engaged?

I made sure to check that the lever still sharped the string by the right amount. The position I put it in is different the position it was set to by the manufacturer, but the readings on my tuner  are accurate and show that my position is fine. This was the only way I avoid the string catching, and I realised that the string was being damaged at the point where it was hitting the edge of the groove. It looked as though the string was just to the left of where it should be, so I moved the actual lever mechanism downwards a little bit and that has solved all my problems. I am just very confused as to how this could have happened! Apart from this, I have had no issues with my harp, and I highly recommend the Excalibur.

Thank you for your help!

[eva27]

Thank you for your response- I checked that as well because I assumed that was the problem, however it looks exactly the same as the others. I’m going to have to wait to get the right screwdriver tomorrow and then I’ll try adjusting the lever.

[eva27]

Yes that is exactly the problem! I will try this once I can find the right type of screwdriver.

Do you have any idea of why that would suddenly happen after tuning? It’s possible that I may have accidentally tuned with the lever engaged, would that have put pressure on the lever and pushed it out of alignment?

Thank you for your help!

[eva27]

I forgot to add that I’ve tried loosening the string and making it slack, then retightening it to see if that would reset the position, but it hasn’t helped at all.

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