Wow, bit of a bummer. I remember back in the early days she was strictly mail order. I guess maintaining regular hours at a brick and mortar store is too expensive. It requires a regular staff that gets paid no matter how good or bad business is.
I did enjoy being able to just drop into the store when I was in the area, which wasn’t all that often. As long as I can still get what I need from her online I guess we should be lucky, but I will miss not being able to just walk in and be able to try out any number of different harps just sitting on the showroom floor.